SUMMARY

• Atlassian teams up with OpenAI to revolutionize Jira Service Management and Confluence with AI-driven features
• New AI-powered features include chatbots for tech support inquiries, autogenerated explanations, and relevant document links
• Atlassian Intelligence is set to roll out for customers who join the waiting list, with invitations coming over the next few months

Dude, Atlassian's totally riding the AI wave with OpenAI to bring some rad features to their collaboration software. You know how generative AI is all the rage these days, right? Atlassian's going all-in with OpenAI's GPT-4 large language model to make Jira Service Management even more awesome in Slack. Say you need approval to view a file, just type in your request and let the chatbot handle it.

In Confluence, the magic continues! Click on unfamiliar terms and boom! Automatically generated explanations and links to relevant docs. Have a question? Just type it in and get auto-answers based on stored info. Atlassian has been dabbling in AI for a while, but teaming up with OpenAI since 2023 has taken things to a whole new level.

Atlassian's Scott Farquhar says they've got a killer "graph of work" that spans all sorts of tasks. But hey, isn't Microsoft, one of Atlassian's top rivals, a major OpenAI backer? No worries, man. Farquhar says they're keeping their customer data separate, so it's all good.

Get ready for Atlassian Intelligence! Sign up on the waiting list and start getting invites in a few months. Corporate users will only see the new features if their bosses opt in. Atlassian employees have been testing the new features and they're a big hit, especially with team leaders.

As for the price of Atlassian Intelligence and how much they'll be paying OpenAI, they're still figuring it out. But Farquhar is stoked about how the data companies already have in Atlassian can make their AI super smart. It's like having a virtual teammate who knows everything that's happened over the past decade!

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